Recent Jobs and Reviews in Carrollton, TX
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Job Locations and Reviews
Completed with no cool on a 2019 trane air handler r22 horizontal in attic, found bad blower motor. Unit is under parts warranty only.
Tech. Was courteous, on time, and thorough. Explained findings in plain terms and was polite.
One time maintenance 2016 system, changed filter, washed unit off, checked refrigerant pressures, they are good, amps on blower motor are good, verified amps on compressor and condenser fan motor were good as well, unit cooling at this time.
AC maintenance on one unit. Indoor unit: cleared condensation line, checked blower motor, filter, electrical connections and wiring, ductwork, attic insulation, attic ventilation Outdoor unit: cleaned coil, checked fan motor, compressor, refrigerant pressure, all electrical connections and wires Recommend- UV light, new attic insulation, and roof vents
Dispatched to investigate concerns, Carol was having about her system. The maintenance was just performed yesterday. I verified the primary drain is clear and flowing at this time. Filter is new. Check the charge and the refrigerant is 100%. I recalibrated the thermostat. It was actually reading 4° warmer than what it actually was in the house. I advise Carol that it would take at least an hour to meet the demand that she is requesting at this time. Otherwise system is operating at manufacturer specs at this time.
Completed AC1 maintenance Indoor unit: checked coil, cleared condensation line, changed filter, checked blower motor amps, checked UV light, checked attic insulation, checked ductwork, checked all electrical connections and wiring Outdoor unit: checked capacitor, checked contactor, checked fan motor, checked compressor, cleaned outdoor coil, checked all electrical connections and wiring, checked pressures and superheat and sub cooling. All systems are working properly at this time. Recommend duct cleaning
Set up new IP address through the thermostat. I am waving the diagnostic today since it was just slightly over 30 days since the last time I was here.
Came out for cooling maintenance for two systems. Both systems are cooling efficiently with no issues
Completed with no cool, found all units running and cooling properly at this time. Refrigerant levels are good, capacitors good. No issues found. customer will let us know if unit stops again.
Completed with estimate to replace a 4 ton complete gas upflow in closet. Left estimate. Customer needs to talk to wife before making a final decision.
Check new Condenser install
I balanced the air at the plenum because Customer complained that after adding 3 9” supplies, airflow decreased in the master bedroom. Recommended 3 options 1. Adding return in master bedroom, 2. hanging and repairing ductwork, 3. Replacing all old ductwork. Customer will talk to husband about which option to proceed with.
Checked system found that the system is very low on puron due to copper lines rubbing against eachother at the condenser. Recommending leak repair after recovering whatever is in the system. After leak is made and lines are pressurized and vacuumed. We will add a completely new charge. Homeowner had a buddy add refrigerant to the system last week. Not sure if we should trust that refrigerant in the system.
Came out for no cool found system with no power. Breaker was flipped off. Powered system back up and system is cooling. I checked the charge and everything seems fine and system is cooling efficiently with no issues. Found no leaking issue
Done didnt found no issue
Checked indoor and outdoor units. Indoor- Checked blower motor amp, filter, coils, ductwork. Recommend duct cleaning, And adding insulation to attic, and attic tent. Outdoor- Checked Condenser fan motor, compressor, capacitor, contactor, all electrical wires, pressure levels, and sub cooling, cleaned coils. Resident wanted estimate on relocating thermostat into living room. Please see attached picture.
Whirlybird Installation
Labor Charge to change out warranty thermostat.
Dispatched to investigate why the attic is getting so hot. The way the home is designed it is not allowing proper ventilation for the attic to stay cool enough to keep the hot water heater lit. I am recommending soffit vents and whirlybirds. Client has decided to only do the whirlybirds this year. If it does not work, she will try the soffits next year.
Checked upstairs system came across a shorted contactor at the condenser that was causing system not to cool and thermostat to go intermittently blank. Homeowner had a JB and associates part and labor warranty. Posted the picture to service titan.
Completed maintenance, blower amps are good, drain pan is dry and line is clear, coil is clean, pressures are good, good SC and SH, temp split in house is around 18. Amps on compressor and fan are good at this time, unit is cool good.
Performed maintenance, drain pan os dry, clear drain line. Blower motor amps are good at this time, would recommend changing filter.19 degree temp split, outdoor coil is clean, pressures are good at this time, amps on fan and compressor are withing range, cap is starting to get a little low, recommend changing
I reached out to Ac Pros early Saturday morning. The tech, Craig Morton, called and was at my home a few hours later. He was incredibly friendly and fixed the issue right away. Great customer service!
Came out for no cool and noise concern. Found condenser coil restricted with dirt and debris. Washed the system down thoroughly. Started system and it's cooling but not efficiently. Recommended return visit for service
Craig was knowledgeable and very helpful. He was kind, professional. He did not try to upsell us a bunch of stuff we don’t need, but he did tell us some things that needed to be done and some other things we could do if desired.
Came out for concern about evap coil. Coil is dirty
Unit looks good. Compressor Compacitor were out of factory recommendation. I let customer know
Trane
Having joel stop by .. to service my HVAC.. system.. is like having a friend in the house.. I always ask for Joel.. he is the best at servicing my equipment.. thank you
This guy is the best HVAC guy I’ve ever dealt with very nice very knowledgeable. I would absolutely call him back and recommend him.
Excellent Service
Craig arrived and started his process of eliminating why the compressor was not turning on. In about an hour, the problem was solved and repaired. The unit started up and cooled the house rapidly. I spoke with Craig throughout the process and he explained the steps to identify and repair the non-functioning unit. He was very thorough and methodical in finding the problem and doing the repair. Please send him to our house any time.
My service tech was great. Friendly , clean, answered all of my questions and finished in timely manner.
AC review
Excellent
Casey did a great job fixing my Air Conditioner and it’s super cold. It shouldn’t be a problem this summer with the new evaporation coil, to get us through the Texas heat.
Emmanuel Luna from AC Pros did a thorough job inspecting both of my furnaces and let me know what I will need for my AC downstairs.
Jay Jones is very professional & polite. He was prompt and answered all my questions.
Jay was awesome! Love the company and appreciate picture and names of people coming to my house before they get there. Excellent company, loyal customer for 20 years.
Emmanuel did an excellent job of maintaining and adjusting our new furnace. He took the time to explain to us how the furnace works and how to keep the furnace operating efficiently. Emmanuel was a great help.
Nice to see the same person from last year
Sam completed my semi annual heat maintenance and reported no issues. Also changed my filters and advised on proper size for my systems.
Excellent Service!
Zach was on time and ready to do our fall maintenance checkup. He explained every thing he checked and found no issues.
Emmanuel was professional and efficient. However, I thought that the price for replacing the capacitors was a bit high.
Service
Emanuel was professional, courteous, and friendly. He explained in detail what the problem was and how he fixed it. He also explained what we would need in the future to keep the problem from recurring.
Our annual system wellness check was completed very professionally. The technician took time to offer several suggestions as to how to make the system even more efficient than it is now.
Ray and his crew were very professional, polite and courteous. They finished their work in a timely manner and were very neat. They also took the time to explain to me what they did and how the work they had done would help my AC unit would work efficiently. I was very happy with the results. Job well done 👍🏿
Excellent